Privacy Policy


Welcome to Help NS!

Thank you for visiting our website, At Help NS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, safeguard, and disclose information that results from your use of our Service.

By using our Service, you agree to the collection and use of information as described in this policy. Please take the time to read this Privacy Policy and our Terms and Conditions, as they constitute the agreement between you and Help NS.


To ensure clarity throughout this Privacy Policy, the following terms are defined:

  • Service: Refers to the website operated by Help NS.
  • Personal Data: Refers to any information about an individual that can be used to identify them.
  • Usage Data: Refers to data collected automatically, including information about your device and your interactions with our Service.
  • Cookies: Refers to small files stored on your device that help improve and analyze our Service.
  • Data Controller: Refers to Help NS, the entity responsible for determining the purposes and methods of processing personal data.
  • Data Processors: Refers to third-party entities that process personal data on behalf of Help NS.
  • Data Subject: Refers to any living individual who is the subject of personal data.
  • User: Refers to an individual who uses our Service, also referred to as the Data Subject.

Information Collection and Use

We collect various types of information to provide and improve our Service. The types of data we collect include Personal Data, Usage Data, and Tracking Cookies Data. We use this data for different purposes, such as improving our Service, providing customer support, and sending you relevant information.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, such as your email address, first name, last name, phone number, address, and cookies and usage data. We may use this information to contact you, send newsletters or promotional materials, and enhance your experience with our Service. You can opt out of receiving these communications by following the unsubscribe link.

Usage Data

We collect information that your browser sends whenever you visit our Service, including your IP address, browser type, pages visited, time and date of your visit, and other diagnostic data. This data helps us analyze and improve our Service.

Tracking Cookies Data

We use cookies and similar tracking technologies to track activity on our Service and gather information. Cookies are small files that are stored on your device and contain an anonymous unique identifier. They help us analyze website traffic, remember your preferences, and provide a better user experience. You can adjust your browser settings to refuse cookies, although this may limit your access to certain parts of our Service.

Other Data

In addition to the above data, we may collect other information such as sex, age, date of birth, passport details, employment details, and more. This information is collected to fulfill specific purposes and with your consent.

Use of Data

We use the collected data for various purposes, including providing and maintaining our Service, notifying you of changes, offering customer support, improving our Service, monitoring usage, addressing technical issues, and fulfilling contractual obligations. We may also use your data to send you news, offers, and information about our goods, services, and events, unless you choose not to receive such information.

Retention of Data

We will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Usage Data is generally retained for a shorter period, except when required for security or functionality purposes or by legal obligations.

Transfer of Data (continued)

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside of Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

By using our Service and providing your information, you consent to the transfer of your data to Canada and the use and disclosure of your information as outlined in this Privacy Policy.

Disclosure of Data

We may disclose your Personal Data in certain situations, such as:

  • Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).
  • Business Transactions: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Service of any such change in ownership or control.
  • Data Processing: We may engage third-party companies and individuals to facilitate our Service, perform Service-related tasks, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Consent: We may disclose your Personal Data with your consent for any other purpose not listed above.

Security of Data

We take reasonable steps to protect the security of your Personal Data and implement measures to safeguard it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights

You have certain rights regarding your Personal Data. These rights include:

  • Access: You have the right to request copies of your Personal Data held by us.
  • Rectification: You have the right to request that we correct any inaccuracies in your Personal Data.
  • Erasure: You have the right to request the erasure of your Personal Data under certain conditions.
  • Restriction of Processing: You have the right to request the restriction of processing of your Personal Data under certain conditions.
  • Data Portability: You have the right to receive a copy of your Personal Data in a commonly used electronic format and transmit it to another controller.
  • Object to Processing: You have the right to object to the processing of your Personal Data under certain conditions.
  • Withdrawal of Consent: You have the right to withdraw your consent at any time where we rely on your consent to process your Personal Data.

If you wish to exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy.

Children’s Privacy

Our Service is not intended for anyone under the age of 18 (“Children”). We do not knowingly collect Personal Data from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of the page.

It is recommended that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us:

Email: [email protected]

By visiting our website and using our Service , you acknowledge that you have read and understood this Privacy Policy, and you agree to be bound by its terms and conditions.