Welcome to Help NS!
- Service: Refers to the https://helpns.com/ website operated by Help NS.
- Personal Data: Refers to any information about an individual that can be used to identify them.
- Usage Data: Refers to data collected automatically, including information about your device and your interactions with our Service.
- Cookies: Refers to small files stored on your device that help improve and analyze our Service.
- Data Controller: Refers to Help NS, the entity responsible for determining the purposes and methods of processing personal data.
- Data Processors: Refers to third-party entities that process personal data on behalf of Help NS.
- Data Subject: Refers to any living individual who is the subject of personal data.
- User: Refers to an individual who uses our Service, also referred to as the Data Subject.
Information Collection and Use
We collect various types of information to provide and improve our Service. The types of data we collect include Personal Data, Usage Data, and Tracking Cookies Data. We use this data for different purposes, such as improving our Service, providing customer support, and sending you relevant information.
Types of Data Collected
While using our Service, we may ask you to provide certain personally identifiable information, such as your email address, first name, last name, phone number, address, and cookies and usage data. We may use this information to contact you, send newsletters or promotional materials, and enhance your experience with our Service. You can opt out of receiving these communications by following the unsubscribe link.
We collect information that your browser sends whenever you visit our Service, including your IP address, browser type, pages visited, time and date of your visit, and other diagnostic data. This data helps us analyze and improve our Service.
Tracking Cookies Data
In addition to the above data, we may collect other information such as sex, age, date of birth, passport details, employment details, and more. This information is collected to fulfill specific purposes and with your consent.
Use of Data
We use the collected data for various purposes, including providing and maintaining our Service, notifying you of changes, offering customer support, improving our Service, monitoring usage, addressing technical issues, and fulfilling contractual obligations. We may also use your data to send you news, offers, and information about our goods, services, and events, unless you choose not to receive such information.
Retention of Data
Transfer of Data (continued)
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside of Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.
Disclosure of Data
We may disclose your Personal Data in certain situations, such as:
- Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).
- Business Transactions: If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Service of any such change in ownership or control.
- Data Processing: We may engage third-party companies and individuals to facilitate our Service, perform Service-related tasks, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Consent: We may disclose your Personal Data with your consent for any other purpose not listed above.
Security of Data
We take reasonable steps to protect the security of your Personal Data and implement measures to safeguard it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
You have certain rights regarding your Personal Data. These rights include:
- Access: You have the right to request copies of your Personal Data held by us.
- Rectification: You have the right to request that we correct any inaccuracies in your Personal Data.
- Erasure: You have the right to request the erasure of your Personal Data under certain conditions.
- Restriction of Processing: You have the right to request the restriction of processing of your Personal Data under certain conditions.
- Data Portability: You have the right to receive a copy of your Personal Data in a commonly used electronic format and transmit it to another controller.
- Object to Processing: You have the right to object to the processing of your Personal Data under certain conditions.
- Withdrawal of Consent: You have the right to withdraw your consent at any time where we rely on your consent to process your Personal Data.
Our Service is not intended for anyone under the age of 18 (“Children”). We do not knowingly collect Personal Data from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Email: [email protected]